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Refund, Cancellation & Shipping Policy
Refund Policy

Once the client fund is successfully received by Shubhkey Infotech LLP, we will instantly initiate the refund to your original payment source or the chosen method of refund within 1 month.


Important for Service Providers: Due to the nature of our service offerings, NO REFUND and NO CANCELLATION will be entertained once the payment has been made.

Cancellation Policy

  • Orders can only be cancelled within 24 hours of placing the order.
  • Once the order is processed after 24 hours, no cancellation request will be entertained. However, return is possible for all orders/products.
OR
  • Customers may cancel an order only before it has been shipped/dispatched..
  • After the product(s) have been shipped, the order cannot be cancelled. However, return is possible for all orders/products.
Shipping & Delivery Policy

Shubhkey Infotech LLP ships products across most parts of India.

  • Orders are usually shipped within 24 hours of confirmation.
  • We operate all days except Sundays and National Holidays.
  • For areas serviced by reputed couriers, delivery time is 3–4 business days (excluding Sundays and holidays).
  • For remote areas, delivery may take 1–2 weeks depending on the location and courier availability.
  • Products/Services must be specified with pricing in INR
Note:

At times, unavoidable logistics challenges may cause unexpected delays. In such cases, Shubhkey Infotech LLP is not liable but will continuously strive to minimize such instances.

We also reserve the right to cancel any order at our sole discretion in cases where delivery takes unusually long or the shipment is untraceable. In such cases, the paid amount will be refunded to your source account.

AI Support Chat

  • The support chat on WorkitAZ is answered by an AI assistant. Your messages are processed by our AI provider only to generate a reply.
  • When you are logged in, the assistant can look up only your own account status, contracts, payment and withdrawal status and support tickets to answer your question. It never shows bank details, card data or other users' information.
  • Before a message is stored, email addresses, phone numbers, PAN, IFSC, UPI IDs, long account numbers, passwords and OTPs are automatically hidden.
  • Chat transcripts, ratings and feedback are stored to improve the service and are automatically deleted after 180 days of inactivity.
  • If you ask to contact our support team, a support ticket is created with the last messages of the chat and any screenshot you choose to attach.
  • Please never share passwords, OTPs, card numbers or bank details in the chat.
Accuracy of Content/ Information of Products on the Web Site

While qa.workitconsultan.in strives to provide accurate product and pricing information, typographical errors may occur. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, qa.workitconsultan.in shall have the right, on our sole discretion, to modify the price of the products, or information of the products or to refuse or cancel any orders placed for that product, unless the product has already been dispatched. In the event.